The Regional Metropolitan Transit Authority of Omaha Board of Directors heard administrative updates from CEO Lauren Cencic. It was reported that fixed-route ridership reached more than 307,000 trips in March, an 11% increase over February and the highest March ridership since 2016. ORBT service recorded 56,000 riders during the month, while microtransit services completed more than 1,000 trips. Transit officials also highlighted route and service-area changes implemented April 19, including expanded Micro Flex coverage near Regency and areas south of Center Street.
Additional updates included Metro’s participation in regional transportation and community events, discussions with the Omaha Inland Port Authority regarding transit access in North Omaha’s planned Innovation District and preparations for upcoming transit safety competitions and annual safety planning.
Board members also received staffing, operations and communications reports detailing employee turnover, customer service metrics and increased demand across multiple transit services, including record participation in the K-12 ridership program.
The board approved several resolutions, including a $1.43 million boiler replacement project contract with Grunwald Mechanical and a $465,652 administration building upgrade project. Directors also approved federally required certifications tied to grant funding and accepted the agency’s fiscal year 2025 audited financial statements after independent auditors reported no internal deficiencies, compliance concerns or material weaknesses.
During board discussion, members expressed support for increasing engagement with the Transit Advisory Committee through additional meetings aimed at improving interaction between transit users, staff and board members. The meeting adjourned at 9:32 a.m.
Meeting documented by Debbi Breeling
Read full meeting notes here
